Shipping, Returns & Warranty

Fast Delivery, Easy Returns, and Trusted Coverage

A Complete Guide to Modern, Affordable, and Reliable Energy-Efficient Pool Systems: What You Need to Know

Shipping

We process and ship all orders within 2–3 business days. Delivery times may vary depending on your location and selected shipping method. You will receive a confirmation email with tracking details once your order has been dispatched.

  • Standard Shipping: 5–7 business days

  • Express Shipping: 2–3 business days

  • International Shipping: 7–14 business days

Returns

We want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return it within 30 days of delivery for a refund or exchange.

  • Items must be in their original condition and packaging.

  • Proof of purchase is required.

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

To start a return, please contact our customer service team at [email protected].

Warranty

Our products are covered by a 12-month warranty against manufacturing defects. This warranty does not cover damage caused by misuse, accidents, or normal wear and tear.
If you believe your product has a defect, please contact us with:

  • Order number

  • Description of the issue

  • Photos or videos (if applicable)